IPTV Installation Guide

Setting up CheapIPTV takes just a few minutes on any device. Pick your device below, install a player, and enter the login from your activation email.

Before you start

Have your activation email open. It contains three things every device needs: a username, a password and a server URL. Those same three details work on every device you own, so there is nothing device-specific to request from us.

Check your connection speed once before you begin. A stable 15 Mbps handles HD and 25 Mbps covers 4K. Wired ethernet beats Wi-Fi on anything that sits permanently beside the TV, and it removes the most common cause of evening buffering before you ever hit it.

Fire TV Stick & Android TV

Install a player such as TiviMate or IPTV Smarters from the Amazon Appstore or Play Store. Choose the Xtream Codes login rather than M3U when offered, because Xtream pulls the channel list and the programme guide together instead of giving you a flat list of stream names.

Enter the username, password and server URL from your email. The lineup appears straight away and the EPG fills in over the next few minutes. On a Fire TV Stick, keep the device in the HDMI extender that came in the box rather than flush against the TV; it runs cooler and holds Wi-Fi better.

Apple TV, iPhone & iPad

From the App Store install IPTV Smarters Player Lite or GSE Smart IPTV, then add your Xtream Codes login. There is no jailbreak or sideloading involved at any point.

You can AirPlay from the phone for occasional viewing, but if the Apple TV is your main screen, install the player directly on tvOS. It is steadier over long sessions and the remote handles channel changes properly.

Smart TV & MAG

On LG (webOS) and Samsung (Tizen), install a supported IPTV app from the TV's own store and add your playlist. No extra box is required on recent sets.

On MAG boxes the process is different: rather than a username and password, you enter the portal URL we provide in your activation email, then reboot the box. The portal loads your lineup on startup. If the screen stays blank, the usual cause is a typo in the portal address.

If something does not work

Copy and paste your credentials rather than typing them. A single wrong character in the server URL is the most common reason a first login fails, and it looks identical to a broken service from the user's side.

If channels play but the guide is empty, nothing is wrong; the EPG is still downloading and will populate shortly. If playback stutters only in the evening, that is peak-hour congestion on your home connection rather than the app, and a wired connection usually solves it.

Still stuck? Open Live Support and a real person will work through it with you. We would rather spend ten minutes getting your setup right than have you guessing.

Frequently asked questions

How long does setup take?

Most people are watching within five minutes of receiving their login.

What if I get stuck?

Contact support at help@supportiptv.ca and a real person will walk you through it.

Do I need a different login for each device?

No. The same username, password and server URL work on every device. Your plan limits how many stream at once, not how many you set up.

Should I use Wi-Fi or a wired connection?

Wired ethernet for anything permanently beside the TV. It removes the most common cause of evening buffering. Wi-Fi is fine for phones and tablets.

Why is my programme guide blank?

It is still downloading several days of listings in the background. Channels will play normally while it finishes, usually within a few minutes of first login.